Effective Date: [Insert Date]
At Zeiore Interactive, we aim to provide the best possible experience with Zeiverse. This Refund Policy outlines the conditions under which you may request refunds.
1. Free Plan & Trials
Zeiverse offers a free plan and/or trial so you can evaluate our services before upgrading.
We recommend using the free plan before committing to a paid subscription.
2. Subscription Fees
All subscription fees are billed in advance.
Payments are non-refundable once processed.
3. Exceptions for Refunds
Refunds may be considered only in these cases:
Duplicate payment due to system error.
Incorrect charges caused by billing errors.
First-time users canceling within 7 days of initial payment (introductory refund).
4. Cancellations
You may cancel your subscription anytime from your account settings.
Cancellation stops future charges but does not refund past payments.
After cancellation, your account will remain active until the end of the billing period.
5. How to Request a Refund
To request a refund, contact our support team with payment details at billing@zeiverse.com
. Approved refunds will be processed within 7–14 business days.
